Please review the terms, guidelines, and medical disclaimers governing your use of this website and your interactions with Optima Polyclinic and Dr. Madhura Pophalkar.
Important Medical & Emergency Notice
The health content, articles, and educational materials published on this website are provided for general informational awareness only and do not constitute a formal doctor-patient relationship or definitive medical diagnosis. In the event of an acute medical emergency, severe abdominal pain, active labor, or urgent obstetrical complications, please proceed immediately to the nearest hospital emergency department.
1. Acceptance of Terms
By accessing, browsing, or utilizing the website drmadhurapophalkar.com, submitting appointment inquiries, or contacting our medical practice, you agree to be bound by these Terms and Conditions and our accompanying Privacy Policy.
If you do not agree with any part of these terms, we kindly ask that you discontinue use of this digital platform.
2. Clinical Scope & Medical Advice Disclaimer
Dr. Madhura Pophalkar provides professional obstetrics, gynecology, high-risk pregnancy management, and advanced laparoscopic surgical care. All clinical evaluations, prescriptions, and surgical plans require an in-person, face-to-face clinical examination and diagnostic review at Optima Polyclinic.
Information shared via electronic forms, blog articles, or social profiles does not substitute for personalized clinical assessment by a licensed medical practitioner.
3. Appointment Requests & Confirmations
When you submit an appointment request through our website or contact links, please note the following:
Provisional Requests: Booking requests submitted online are provisional until reviewed and directly confirmed by our clinic reception team via telephone or WhatsApp.
Emergency Surgery Priority: As an Obstetrician and Laparoscopic Surgeon, emergency deliveries and urgent surgical procedures take precedence. In rare instances, appointment slots may be rescheduled with prior notice to accommodate emergency obstetrical care.
Punctuality: Patients are kindly requested to arrive 10-15 minutes prior to their scheduled consultation slot to complete necessary registration and vitals recording.
Rescheduling & Cancellations: If you need to reschedule or cancel your appointment, please notify our reception at least 3-4 hours in advance so another patient may be assisted.
4. Patient Responsibilities & Truthful Information
To ensure safe, accurate, and optimal medical outcomes, patients and their caregivers agree to:
Provide accurate, up-to-date, and complete medical background, past surgical history, known drug allergies, and current medications.
Maintain safe custody of all physical medical reports, ultrasound scans, and clinical prescriptions provided during visits.
Provide valid, reachable telephone numbers and communication details for appointment updates and emergency medical correspondence.
5. Communication Channels Policy
All communication between our clinic and patients is conducted strictly through direct, personal channels:
Direct Calls & WhatsApp
We coordinate appointments and follow-up updates directly through telephone calls and official WhatsApp conversations. You will always speak with our authorized clinical team.
No Automated SMS Campaigns
Our clinic does not operate automated bulk SMS broadcasting or third-party promotional SMS services. Every message is personalized to your specific healthcare requirements.
6. Intellectual Property Rights
All digital assets published on this website—including clinical articles, health FAQs, doctor profiles, graphics, logos, images, and website styling—are the exclusive intellectual property of Dr. Madhura Pophalkar and Optima Polyclinic, protected under Indian copyright and intellectual property laws.
Reproduction, republication, modification, or commercial exploitation of any material without prior written authorization is strictly prohibited.
7. External & Third-Party Links
Our website may feature external links, such as embedded Google Maps for clinic navigation or medical educational references. We do not exercise control over external platforms and bear no responsibility for the availability, accuracy, or privacy policies of third-party websites.
8. Limitation of Liability
While we strive to ensure website content is accurate, up-to-date, and uninterrupted:
We do not guarantee uninterrupted, bug-free, or server downtime-free operation of the website.
Under no circumstances shall the clinic or doctor be held liable for self-treatment, diagnosis, or health decisions made by visitors based solely on general website articles without in-person clinical consultation.
Patients are responsible for verifying clinic availability and bringing physical medical documentation for evaluation.
9. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute, claim, or legal proceeding arising out of or related to the use of this website or clinical services shall fall under the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra.
10. Modifications to Terms
We reserve the right to revise or update these Terms and Conditions at our sole discretion. Any changes will become immediately effective upon being posted on this page. Your continued use of the website or appointment facilities signifies your formal acceptance of any updated provisions.
Questions Regarding Our Terms?
If you have inquiries regarding these Terms and Conditions or wish to coordinate your appointment directly, our clinic staff is readily available to assist you.